The purpose of internships for college students is to enable students to learn professional knowledge and skills in practice, increase their work experience, improve their professionalism and practical skills, and prepare them for future employment. In addition, internships can help students understand how industries and enterprises operate, expand interpersonal relationships, and enhance self-confidence and self-knowledge. The significance of internships is to provide students with the opportunity to come into contact with the actual working environment, so that they can apply the theoretical knowledge they have learned in school to practice. Through internships, students can gain a deeper understanding of the actual operation of their majors and the development trend and needs of the industry, so that they can better plan their career development.

Trip.com Group is the world's leading one-stop travel platform, offering a complete range of travel products, services and differentiated travel content to users worldwide. The Group offers more than 1.2 million accommodations worldwide, more than 480 international airlines, and more than 310,000 in-destination activities. Together with more than 30,000 other partners, the Group is able to meet the evolving needs of its customers.

Duan is currently working as an intern in Ctrip's hotel business section. As a large category in Ctrip's business, employees in this section need to have strong stress resistance and interpersonal skills, given the intensity and content of their work. Duan's work is mainly divided into the normal maintenance of online hotel business and communication with merchants, the online hotel business includes the price of hotels, hotel interface maintenance, etc., and the communication with merchants includes the handling of problem orders and the promotion of promotional activities and so on.

During the internship period, Assistant Professor Liu Yijiao came to the company for an exchange interview, during this exchange interview, Duan had a complete communication and promotion process with the hotel merchants, Assistant Professor Liu Yijiao felt the actual situation of this work, and also saw Duan gradually familiar with the state of the business, and the enterprise mentor had an in-depth communication, and expressed his own opinion on the career development planning. Finally, Duan expressed his gratitude to the mentors of the enterprise and the mentors of the college, and also said that he would continue to work hard and improve himself gradually.

Fromleft to right: Yijiao Liu and Weilai Duan

Article and Picture: Weilai Duan and YijiaoLiu

Review: Yijiao Liu